Alliance HealthCare Services

Center Manager - Patient Facing

US-MA-Lawrence
ID
2017-9348
Category
Healthcare - Radiology/Imaging
Position Type
full-time

Job Responsibilities

At Alliance Radiology, our team members focus on transforming the patient experience and delivering exceptional quality care. Alliance Radiology has rapidly grown over the past 30 years by providing radiology service line solutions, outpatient center management services, and mobile radiology solutions (Per Diem, PT, and FT MRI, PET/CT, CT).

 

THe Center Manager (Patient Facing) on-site management of staff at two centers assists in budget preparation and control activities. Uses provided reports and operational metrics to drive exceptional patient care and client satisfaction within budgeted expectations. Visits referring physician offices to provide educational support of services offered. This position also provides patient care when necessary to support the team.

 

Specific duties include, but are not limited to:

  • Manages relationship of referring physicians and their office staff: Accomplished through meetings, phone calls and e-mails directly to offices.
  • Manages regulatory (CMS, DOH, JCAHO, NRC, ACR) compliance of staff and operations
  • Provides back-up support to fill in as needed for various positions within the center where applicable.
  • Manages staff: To include recruiting, retention, scheduling. Compiles reports that track performance of key operational metrics
  • Provides assistance as needed during daily operations to drive on time performance of scans.

Position Requirements

  • High School Diploma or GED required; Bachelor's Degree or equivalent experience preferred.
  • ARRT Licensure required
  • Minimum of 3-5 years supervisory experience required
  • A general working knowledge of practices / referral patterns, healthcare business development, market analysis, healthcare regulations, and managed care contracting.
  • Must have excellent communication skills (verbal and written) with demonstrated experience in developing customer focused teams that achieve results.
  • The ability to manage multiple priorities in a fast paced environment as well as manage complex projects, prioritize and multi task.

Physical Requirements:

  • The employee may be exposed to radioactive isotopes, ionizing radiation, and a strong magnetic field. May be exposed to radiation, blood/body fluids and infectious disease.
  • More than 50% of the time:
    • Sit, stand, walk.
    • Repetitive movement of hands, arms and legs.
    • See, speak and hear to be able to communicate with patients.
  • Less than 50% of the time:
    • Stoop, kneel or crawl.
    • Climb and balance.
    • Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam).

A division of Alliance HealthCare Services (NASDAQ: AIQ), we are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

 

*LI-SP1

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